1. Who We Are

Andean Hands Spa is a boutique wellness space located in the magical village of Machu Picchu town (Aguas Calientes). Every day we welcome travelers who have just completed Machu Picchu tours, Inca Trail and Salkantay treks, or long days of exploration in the Andes.

Our focus is simple: help your body recover and your mind relax. We combine Andean traditions, natural oils, and professional massage techniques to offer restorative treatments before or after your visit to the citadel.

To organize your experience, we sometimes need personal information – for example to hold your booking, send confirmations, or respond to questions.

2. Personal Information We Collect

We only collect what we reasonably need to offer you a safe and organized spa experience:

• Contact details – your name, email address, and phone/WhatsApp number.
• Booking details – chosen service (Inka Massage, Hot Stone, etc.), date, and time.
• Payment-related information – handled securely by our payment provider. We do not store full card numbers.
• Website usage data – basic technical information (IP address, browser type) to keep the site working.
• Communication history – messages sent via email, WhatsApp, or contact forms.

3. How We Use Your Information

• To create, confirm, and update your spa appointment.
• To communicate with you regarding reminders or changes.
• To respond to your questions or special requests.
• To improve our services based on anonymous usage data.
• To comply with legal obligations and prevent fraud.

4. Sharing of Your Information

Your privacy matters to us. We do not sell, rent, or trade your personal data. We only share it with:

• Payment processors – to securely process transactions.
• Technology providers – trusted systems like our booking platform.
• Legal authorities – only if required by law.

5. How We Protect Your Information

We use SSL encryption so that the connection between your browser and our website is secure. Access to personal data is limited to authorized team members who need it to manage your booking.

6. Your Rights

You may request a copy of the personal data we hold about you, ask us to correct inaccuracies, or ask us to delete your data where there is no legal requirement to keep it.

7. Cookies

Our website may use cookies to remember preferences and understand visitor trends. You can disable cookies in your browser settings at any time.

8. Third-Party Websites

We are not responsible for the privacy practices of external websites linked on our page (travel partners, etc.). Please review their individual policies.

9. International Visitors

By using our website from outside Peru, you understand that your data may be processed in Peru, in line with this Privacy Policy and applicable data-protection rules.

10. Changes to This Policy

We may update this policy to reflect new services or legal requirements. The "Last updated" date will always be modified accordingly.

11. How to Contact Us